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Doctym
Built for Indian clinics

Fill your clinic.
Empty your waiting room.

Patients book online and get a token. Reception runs the live queue. The waiting-room screen calls names — no shouting, no registers, no confusion.

Start free for 14 daysWatch it work

No credit card · Set up in an afternoon

Online booking
with token
Live queue
for reception
WhatsApp
number check
doctym · live queue

Today’s queue

3 waiting · 1 seen

  • 12Sunita D.In room
  • 13Amit K.Waiting
  • 14Priya V.Waiting
  • 15Vikram P.walk-inWaiting
0 apps
for patients to install
2 taps
to call the next patient
6-digit
WhatsApp code verifies each booking
14 days
free trial, no card

Interactive demo

See a clinic day in 20 seconds

This is the real flow, simplified. Tap the buttons — you’re running the clinic.

  1. ① Patient books on phone
  2. ② Reception calls next
  3. ③ Waiting-room screen updates
doctym · live queue

Today’s queue

3 waiting · 1 seen

  • 11Mohan L.Done
  • 12Sunita D.In room
  • 13Amit K.Waiting
  • 14Priya V.Waiting
  • 15Vikram P.walk-inWaiting

Try it: book an appointment on the phone, then call patients in from the dashboard.

How it works

One flow, from the phone to the waiting room

  1. Patient books

    Opens your link, picks a doctor and time, confirms their number with a WhatsApp code, and gets a token.

  2. Reception runs the queue

    Online and walk-in patients sit in one live queue. One tap calls the next token.

  3. The screen calls names

    The waiting-room display shows who’s in, who’s next, and chimes. Patients also follow along on their phone.

Features

Everything a busy clinic needs, nothing it doesn’t

Online booking with a token

Patients pick a doctor and a time on a mobile-friendly page and instantly get a token number. Works from a WhatsApp link, QR code or Google listing.

WhatsApp number verification

A 6-digit code on WhatsApp confirms every online booking. Fewer fake bookings, fewer no-shows, and a verified number for every patient.

Live queue for reception

See who is waiting, who is inside and who is next. Call, skip, recall or finish a patient in one tap. Add walk-ins in seconds.

Waiting-room display

A big, readable screen shows the current token and name and the next few in line, with a soft chime on each call. Runs on any TV browser or LED panel.

Multiple doctors, one clinic

Each doctor gets their own queue, schedule and breaks. One reception desk can run them all.

Schedules, leaves and slots

Weekly timings, lunch breaks, holidays and slot length per doctor. Patients only see times that are really free.

See all features

Verified bookings

Every online booking is confirmed on WhatsApp

No more fake numbers. Patients get a short code on WhatsApp — the app they already check — and the booking only goes through once they enter it.

  • Real numbers only

    Reception can call back every patient who booked.

  • Fewer no-shows

    People who verify are far more likely to turn up.

  • Protected from abuse

    Codes expire, retries are limited, and bots are blocked.

  • No SMS headaches

    WhatsApp delivery works where SMS often doesn’t.

For the waiting room

A display your patients will actually read

Run it on any TV with a browser, or add a bright P4 LED panel on the wall — we supply and install them.

NOW SERVINGRAHUL S.

P4 LED panel · readable from across the room

Hardware, if you want it

Start with the TV you already have. When you’re ready for a permanent display, we quote and install a wall-mounted LED panel. It connects to the same live queue — nothing extra for staff to learn.

Ask about LED panels

Coming soon

A phone assistant that speaks Hindi

Many patients still prefer to call. Soon they’ll be able to — and the booking lands in the same queue.

  • Understands spoken Hindi, including everyday clinic words
  • Asks the patient’s name and preferred time
  • Writes the booking into your queue — no re-typing
  • Hands over to your front desk when it’s unsure

Planned for the Pro plan. Early-access clinics welcome.

ROI calculator

What could Doctym be worth to your clinic?

Put in your own numbers. We’ll show what you’d pay and what you could recover.

Your clinic

Drag the sliders — the numbers update live.

2
40
₹500
15%
25
Assumptions you can change
30%

Also assumed: 26 working days a month; 60% of booking calls move to the online link; ~2.5 minutes of front-desk time per call at ₹90/hour.

Estimated monthly benefit

₹0

Revenue lost to no-shows today
₹78,000
Recovered with Doctym
₹23,400
Front-desk time saved (16 h)
₹1,463
Starter plan (incl. GST)
− ₹1,769

Net gain every month

₹23,094

about 14.1× what you’d pay

Try Starter free for 14 days

An estimate from your inputs and the assumptions above — not a guarantee.

Pricing

Simple pricing. Two months free when you pay yearly.

2 months free

Starter

For a single-doctor or two-doctor clinic going digital.

₹0/month

Billed ₹14,990 yearly · save ₹2,998 · + 18% GST

Start 14-day trial
  • 1 clinic, up to 2 doctors
  • Online booking page with token numbers
  • Live queue dashboard for reception
  • Waiting-room display (TV or browser)
  • WhatsApp OTP phone verification — 300 messages / month
  • Email support
Most popular

Growth

For busy clinics with several doctors and a front desk.

₹0/month

Billed ₹34,990 yearly · save ₹6,998 · + 18% GST

Start 14-day trial
  • Everything in Starter
  • Up to 6 doctors
  • Reschedule and cancel tools for staff
  • Clinic reportsComing soon
  • WhatsApp OTP verification — 1,000 messages / month
  • Priority support

Pro

For multi-doctor and multi-branch practices that want calls handled too.

₹0/month

Billed ₹79,990 yearly · save ₹15,998 · + 18% GST

Start 14-day trial
  • Everything in Growth
  • Unlimited doctors
  • Multi-branch: up to 5 clinic locations
  • Hindi voice bot for phone bookings — 300 call minutes / monthComing soon
  • WhatsApp OTP verification — 3,000 messages / month
  • Priority support

Enterprise

Hospital groups and chains with custom needs.

Let’s talk

Talk to us
  • Custom limits, branches and call volume
  • Additional Indian languages for the voice botComing soon
  • Onboarding and training for your teams
  • Custom agreement and invoicing

All plans include a 14-day free trial. Compare plans & add-ons →

FAQ

Questions clinics ask us

No. Patients book from a normal web link (share it on WhatsApp, Google, your visiting card or a QR code at the clinic). Nothing to download.

Any TV or monitor with a browser works — open the display link and leave it. If you want a bright, always-on wall display, we also supply P4 LED panels (one-time hardware cost).

When someone books online, they receive a 6-digit code on WhatsApp and enter it to confirm their number. It stops fake and duplicate bookings, and it works for people who never check SMS. Messages are sent through our WhatsApp Business partner and are included in your plan up to the monthly limit.

Yes. Walk-ins get a token from the same queue in two taps, so online and walk-in patients are called in the right order.

We are building a phone bot that understands spoken Hindi, asks the patient’s name and preferred time, and writes the booking straight into your queue. It is on the Pro plan roadmap — marked “coming soon” until it is live in clinics. Everything else on this page works today.

Data lives in your own isolated records on AWS in Mumbai (India), encrypted in transit and at rest. Staff accounts are separate per clinic and can be switched off instantly. We never sell data. See our privacy policy for details.

Cancel any time — monthly plans stop at the end of the paid month; annual plans stop at the end of the year. No lock-in fee, and you can ask us for an export of your data.

Ready to calm your waiting room?

See it with your own doctors and timings. We’ll set up a demo clinic for you within a day.

Book a demoSee pricing